Ramp Aviation ("Ramp Aviation," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit RampAviation.com or submit a request for quote (RFQ), how we use and share that information, and the choices and rights available to you under applicable United States law.
Information We Collect
We collect information in the following ways:
Information You Provide Directly
- Contact details submitted through our RFQ or contact forms, such as name, company name, email address, phone number, and mailing address.
- Information included in the content of a quote request, message, attachment, or specification you send us.
- Information you provide if you email us directly, including the contents of that correspondence.
Information Collected Automatically
- Device and usage data such as IP address, browser type, operating system, referring URL, pages viewed, and timestamps.
- Approximate location derived from IP address.
- Information collected through cookies and similar technologies (see Section 3).
We do not knowingly collect payment card numbers, government identification numbers, or other sensitive financial credentials through this website. Any such information exchanged in connection with a purchase order is handled through separate, dedicated business channels.
How We Use Information
We use the information we collect to:
- Respond to RFQs, quote requests, and general inquiries;
- Provide, maintain, and improve our website and services;
- Process and fulfill orders, and communicate about the status of an order;
- Send administrative information, such as changes to our terms or policies;
- Monitor and analyze usage trends to improve site performance and content;
- Detect, investigate, and prevent fraudulent transactions and other illegal activity, and protect the rights and property of Ramp Aviation and others;
- Comply with applicable legal obligations, including export control and aviation industry recordkeeping requirements where applicable.
Cookies & Tracking Technologies
We and our service providers may use cookies, web beacons, and similar technologies to operate the site and to understand how visitors interact with it.
| Category | Purpose |
|---|---|
| Essential | Required for core site functionality, such as form submission and security. |
| Analytics | Help us understand aggregate visitor behavior so we can improve site content and performance. |
| Preference | Remember choices you've made on the site, such as display settings. |
Most browsers let you control cookies through their settings. Disabling certain cookies may affect site functionality. We do not currently respond to "Do Not Track" browser signals.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who perform functions on our behalf, such as hosting, email delivery, analytics, and customer relationship management — bound by contractual confidentiality and use restrictions.
- Manufacturing and fulfillment partners as necessary to quote, produce, or ship an order.
- Professional advisors, such as legal counsel, auditors, and insurers, as needed.
- Government or regulatory authorities where required by law, including export control, customs, or aviation safety regulations.
- A successor entity in connection with a merger, acquisition, financing, or sale of business assets.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, export-control, or reporting requirements. Inquiry and RFQ records are typically retained for the duration of the business relationship plus a reasonable period afterward for recordkeeping purposes.
Your Privacy Rights
Depending on your state of residence, you may have rights with respect to your personal information, which can include the right to:
Access
Request a copy of the personal information we hold about you.
Correction
Request that we correct inaccurate personal information.
Deletion
Request that we delete personal information, subject to legal exceptions.
Opt-Out
Opt out of certain processing, such as targeted advertising, where applicable.
To exercise any of these rights, contact us using the information in Section 13. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising these rights.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), provides you with specific rights regarding your personal information, summarized above in Section 6. In the preceding 12 months, we have collected the categories of personal information described in Section 1. We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under the CCPA. To submit a verifiable consumer request, contact us using the details in Section 13. You may also designate an authorized agent to make a request on your behalf.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website and services are directed to businesses and professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us using the details in Section 13.
International Visitors
This website is operated in the United States, and information we collect is processed and stored in the United States. If you access the site from outside the United States, you understand that your information will be transferred to, processed, and stored in the United States, which may have data protection laws different from those of your country. Note that our products and certain technical data may also be subject to U.S. export control laws restricting their transfer to certain countries, entities, and individuals.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. We will indicate the date this Policy was last revised at the top of the page. Your continued use of the site after changes become effective constitutes acceptance of the revised Policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any of the rights described above, contact us at:
Ramp Aviation
Email: office@rampaviation.com
General inquiries: office@rampaviation.com